Getting your goods to you safely and swiftly is of utmost importance to us, which is why we entrust all our deliveries, home and abroad, to UPS and SDA.
We decided to opt for FREE SHIPPING RATE policy worldwide with express delivery.
Our site manages free shipping orders automatically, so you don’t have to worry about it.
NOTE – NONE OF OUR COURIERS ARE ABLE TO LEAVE YOUR ORDER AT YOUR LOCAL DEPOT. IF YOU MISS A DELIVERY, A CARD WILL BE LEFT LETTING YOU KNOW HOW TO ARRANGE ANOTHER DELIVERY OR PICK UP YOUR ORDER IN PERSON.
Delivery timing depends on your location. Usually the shipment doesn’t take longer than 7 working days. If your order’s taking longer than expected or you want to find out when it will arrive, you can check its progress using your tracking information we will provide you. See the section below to find out how you can track your order.
Please note: if you are ordering from outside of Italy you may need to pay customs or import duties on your order, once it reaches your homeland. These charges are out of our control and we have no way of predicting what they may be. As such, we cannot be held responsible for them. Customs policies vary widely from country to country. So if you’d like more information, your best course of action would be to contact your local customs office. Customs can also delay the delivery of orders. Again, this is out of our hands.
If your order’s taking longer than expected or you want to find out when it will arrive, you can check its progress at www.ups.com or www.sda.com Simply enter your tracking number in the box where you can track your parcel.
Your tracking number will be sent to you via email when your order is despatched. You can also find it by logging into your account and viewing your order history.
For any further question or doubt you can write to us on the Contact us page.